Privacy Policy

Please review this information carefully, as it affects your personal data protection.

SpinSino Casino is operated by EOD Code SRL, a company legally registered under Costa Rican law with Corporate Registration No. 3-101-910497.

Overview

We are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy explains how we handle your personal data when you visit our website, create a SpinSino account, or provide information through other channels, such as phone contact. It also covers data collection from third-party source,s including social media platforms, data aggregators, and credit agencies. This policy outlines your privacy rights and legal protections.

We utilize cookies and similar tracking technologies to gather personal data, browsing behavior, and usage patterns.

This Privacy Policy is integral to our Terms and Conditions. By accepting our Terms and Conditions, you also consent to this Privacy Policy and our use of your personal data as described herein. If you disagree with any terms in this Privacy Policy, please discontinue use of our website and refrain from providing personal information.

Policy Objectives

This Privacy Policy provides transparency about our personal data collection and processing practices when you use our platform.

Our website is designed for adults only. We do not intentionally collect personal data from minors under 18 years of age.

Please read this Privacy Policy alongside any additional privacy notices we may provide when collecting or processing your personal data, ensuring you fully understand our data usage practices.

Company Information and Contact Details

This website is operated by EOD Code SRL, a company incorporated under Costa Rican law with Corporate ID No. 3-101-910497.

EOD Code SRL (referred to as “SpinSino,” “we,” “us,” or “our”) acts as the data controller for your personal information, determining how and why your personal data is processed. We take our data protection responsibilities seriously and maintain full accountability for your personal information.

We have designated a data protection officer responsible for privacy-related inquiries and concerns.

For questions about this Privacy Policy or to exercise your data rights, contact our data protection officer at: spinsino.

You have the right to file complaints with the relevant data protection authorities. However, we encourage you to contact us first so we can address your concerns directly.

Policy Updates and Data Accuracy

We regularly review and update this Privacy Policy. The current version reflects the last update date shown above.

Maintaining accurate and current personal data is essential. Please notify us promptly of any changes to your personal information while you maintain an account with us.

External Website Links

Our website may contain links to third-party websites, applications, and services. We do not control these external sites and are not responsible for their privacy practices. When you leave our platform, we recommend reviewing the privacy policies of any websites you visit.

Personal Data We Collect

Personal data refers to any information that can identify an individual. This excludes anonymized data where identity has been removed.

We collect personal information you provide directly to us during account registration or customer service contact. We also gather information from publicly available sources and third parties such as social media platforms.

Data categories we collect include:

• Identity Information: Name, username, marital status, date of birth, gender
• Photographic Identification: Passport photos and ID documents for verification
• Contact Information: Addresses, email, phone numbers
• Financial Information: Bank account and payment card details
• Transaction Records: Deposits, withdrawals, and gaming activity
• Technical Data: IP addresses, browser information, device details
• Profile Information: Usernames, passwords, preferences, feedback
• Usage Data: Website interaction patterns and service usage
• Marketing Data: Communication preferences and marketing consent

We may aggregate data for statistical purposes. Aggregated data does not identify individuals and is not considered personal data under applicable law.

Consequences of Withholding Personal Data

When personal data collection is legally required or contractually necessary, failure to provide requested information may prevent us from delivering our services, including account creation or gaming access. In such cases, we may need to restrict or cancel services, and we will notify you accordingly.

Data Collection Methods

We collect personal data through various channels:

• Direct Provision: Information you provide through forms, correspondence, or direct communication.
• Automated Collection: Technical data gathered through cookies and similar technologies as you use our website.
• Third-Party Sources: Data from analytics providers, advertising networks, payment processors, and data brokers.

Personal Data Usage

We process your personal information to provide excellent service and ensure secure website functionality. Data collection enables personalized experiences and service customization.

Our processing activities include:

• Account creation and management
• Customer communication and support
• Service improvement and development
• Marketing and promotional activities
• Regulatory compliance and fraud prevention
• Legal obligation fulfillment

We rely on various legal bases, including contract performance, legitimate interests, legal compliance, and consent, where applicable.

Marketing Communications

You may receive marketing communications if you have an active account and haven’t opted out, or if you’ve specifically requested information and consented to marketing.

You can unsubscribe from marketing messages at any time by contacting us or adjusting your account settings. Opting out of marketing will not affect personal data processing for other purposes.

Data Sharing and Disclosure

We may share your personal data with authorized parties for legitimate business purposes:

• Internal Recipients: Group companies providing IT, customer service, and administrative support.
• External Partners: IT service providers, game software licensors, payment processors, identity verification services, marketing platforms, professional advisors, regulatory authorities.

All third parties must maintain data security standards and process your information only as instructed by us for specified purposes.

Data Security Measures

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, use, alteration, or disclosure. Access to your information is restricted to authorized personnel with legitimate business needs.

We maintain incident response procedures for potential data breaches and will notify affected individuals and regulators as legally required.

Data Retention Periods

We retain personal data only as long as necessary to fulfill collection purposes and satisfy legal, regulatory, or business requirements. Retention periods consider data sensitivity, potential risks, and legal obligations.

In some circumstances, you may request data deletion. We may anonymize personal data for research purposes, which can then be retained indefinitely.

Your Privacy Rights

Subject to applicable laws, you may have the following rights regarding your personal data:

• Access: Request copies of personal data we hold about you
• Correction: Update incomplete or inaccurate information
• Erasure: Request deletion of personal data in certain circumstances
• Processing Objection: Object to processing based on your particular situation
• Processing Restriction: Suspend data processing under specific conditions
• Data Portability: Receive your data in a structured, machine-readable format

To exercise these rights, contact us using the details provided above. We typically respond within one month, though complex requests may require additional time.

No fees apply for data access requests unless they are clearly unfounded, repetitive, or excessive. We may request identity verification to ensure the secure processing of your requests.